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MS Amlin and Covid-19

What has happened so far?...

With the situation regarding Covid-19 evolving rapidly, we wanted to reassure you over the precautions we are taking to protect our people, our operational integrity and our clients and partners.

Our Business Continuity Plans are designed to ensure we remain flexible and responsive to threats and issues, no matter what form or path they take.  Our preparedness for Covid-19 is no different.

Maintaining operational resilience

Our staff are able to work effectively from home, as well as other locations if they need to. Very recently we conducted extensive stress tests in our major hubs, to ensure the integrity of our technology, as well as our operational effectiveness is not compromised by having large numbers of staff working remotely. These tests have been successful and we are confident that we will be able to operate as close to “business as usual” as possible, even for an extended period of time.

For those of you who trade with us through Lloyd’s of London, please be assured we are working closely with Lloyd’s, and will remain in line with any operational requirements as set out in Lloyd’s Emergency Trading Protocols, including the acceptance and binding of risks without the need for a physical stamp.

Operational changes

Our current arrangements [until further notice] include the following guidelines for our people:

  • We have banned all international travel and requested our people to utilise other alternatives wherever possible, including video conferencing/Webex and conference calling facilities
  • We are recommending staff in many of our offices work from home, wherever possible
  • Any member of staff who has visited a designated high-risk location, or,  if they are displaying any symptoms of a cough, cold or flu; is required to self-isolate for 10 working days, and work from home or an alternate location
  • We have communicated recent Government advice to our suppliers, especially if they are intending on entering any of our offices
  • Our offices have been supplied with additional stores of anti-bacterial gels, foams and disinfectant materials to tackle the spread of the virus
  • We are also undertaking deep cleans of office floors whenever there is a need to do so
  • Additionally we will not attend any international large events, conferences or trade shows, and any events we had planned to host, will be cancelled
  • Further localised changes to operating procedures may be required in certain offices, dependant on guidance from relevant national governments and public health bodies

Next steps

We remain vigilant, both to the developing nature of this situation as well the evolving guidance from national governments and international agencies, and we appreciate that things are changing quickly.

If the situation changes materially we will communicate further, either directly to you, and/or via www.msamlin.com Please keep an eye on our website and social media channels for further information.  

In the meantime if you have any questions, please do not hesitate to get in touch with your usual MS Amlin contact.

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