Claims workforce of the future – London Market
There is currently a focus within the London Market to deliver transformational change within claims, re- defining the customer experience via a new claims operating model...
Claims & Losses
A dedicated page for content relevant to (re)insurance professionals with an interest in Claims & Losses
Reputation, enhancing delegated authority claims and automation ‘top priorities’, LMA survey reveals
Brand reputation, automation and straight-through processing are the top three priorities of claims leaders in the Lloyd’s market, a survey commissioned by the Lloyd’s Market Association (LMA) reveals...
Insurtech-Led Change In The Lloyd's Market
When InsurTech emerged as a term in 2016 – after a brief debate about whether ‘insurance technology’ was going to be abbreviated to InsTech or InsureTech – it was largely a personal lines phenomenon...
Viewpoint
Competitive operating conditions, a series of natural catastrophes, and the UK’s impending exit from the European Union...
The LMA: A Year in Review
Competitive operating conditions, a series of natural catastrophes, and the UK’s impending exit from the European Union presented our members with challenges on many fronts in 2017...
Single Claims Agreement Party (SCAP) Enhancing the Operating Model
SCAP is the London market initiative that was delivered to develop a more effective process for the settlement of lower value, non-complex claims (£250,000 and below)...
- The LMA / Article / 3 years ago
- www.lmalloyds.com
Digitalisation is impacting claims, but what about the people…?
Today sees the launch of the LMA Future of Claims Forum, which coincides with the publication of the PwC report: Claims Workforce of the future: 2030. Presented by its authors at the inaugural LMA event...
- The LMA / Article / 3 years ago
- www.lmalloyds.com
Gittings puts claims modernisation among LMA’s top priorities for 2018
David Gittings, CEO of the Lloyd’s Market Association (LMA) today told chief executives from across the Lloyd’s managing agency community that Brexit, electronic placing, claims modernisation...
The Delegated Authorities Data Problem
Delegated authorities (DAs) provide a hugely important part of the insurance distribution chain. They enable managing agents to reach a much wider pool of prospective policyholders than would otherwise be possible, giving substantial benefits...
- The LMA / Article / 3 years ago
- www.lmalloyds.com