Last summer's hail loss has crept significantly for many Italian cedants....
AI in Claims; the good, the unknown, and the opportunity
In an era where the insurance industry strives for innovation through technology, focusing more on...
In an era where the insurance industry strives for innovation through technology, focusing more on...
Article / 4 months ago
Cost-of-living crisis changes consumer’s claims expectations
The cost of cost-of-living crisis is causing consumers to want claims paid faster and to feel more in control during the claims process...
The cost of cost-of-living crisis is causing consumers to want claims paid faster and to feel more in control during the claims process...
Article / 1 year ago
Closing the circle on insurance claims history
Carla McDonald examines how a new market-wide contributory claims database can smooth the customer journey...
Carla McDonald examines how a new market-wide contributory claims database can smooth the customer journey...
Article / 2 years ago
Rising stars in claims investigate the impact of emerging technology
The Chartered Insurance Institute New Generation Claims group have published research investigating how technology and innovation is changing the claims environment...
The Chartered Insurance Institute New Generation Claims group have published research investigating how technology and innovation is changing the claims environment...
Report / 2 years ago
Generational talent
Luke Holloway reflects on the work of the CII New Generation group for 2020/2021...
Luke Holloway reflects on the work of the CII New Generation group for 2020/2021...
Article / 2 years ago
CII, AXA, Deloitte on how to achieve greater commercial success - Insurance Business
What do customers really want?...
What do customers really want?...
Article / 3 years ago
CII Annual Report 2019
Following the UK government’s announcement in March 2020 that all non-essential contact and unnecessary travel should cease, we put...
Following the UK government’s announcement in March 2020 that all non-essential contact and unnecessary travel should cease, we put...
Report / 4 years ago
The future of broking – Challenges and conflicts
The recent Mactavish report “Broker Conflicts” is perhaps a distraction from the real issues of survival currently facing the...
The recent Mactavish report “Broker Conflicts” is perhaps a distraction from the real issues of survival currently facing the...
Article / 4 years ago
The Interview: Jerome Haegeli
Swiss Re’s group chief economist Jerome Haegeli tells Luke Holloway how insurers can remain resilient in an uncertain economic climate. The current state...
Swiss Re’s group chief economist Jerome Haegeli tells Luke Holloway how insurers can remain resilient in an uncertain economic climate. The current state...
Article / 4 years ago
The London Journal
Welcome to the 2019 edition of The London Journal. The theme for my year in office is ‘Instruct and
Protect’...
Welcome to the 2019 edition of The London Journal. The theme for my year in office is ‘Instruct and
Protect’...
Report / 5 years ago