In this report, we summarize the global loss totals for the first quarter and focus on key issues driving...
Knowledge is power
Insurers expect to pay out an estimated £560m to help customers who suffered damage caused by the recent Storms Babet, Ciaran and Debi; it is also forecast that in 2023 motor insurers will have paid out £1.14...
Insurers expect to pay out an estimated £560m to help customers who suffered damage caused by the recent Storms Babet, Ciaran and Debi; it is also forecast that in 2023 motor insurers will have paid out £1.14...
Article / 1 month ago
Traumatic and distressing claims: Do they impact claims professionals?
The Chartered Insurance Institute (CII) New Generation Programme claims group have published a report on the impact of traumatic and distressing claims exposure...
The Chartered Insurance Institute (CII) New Generation Programme claims group have published a report on the impact of traumatic and distressing claims exposure...
Article / 2 months ago
Storms - Batten down the hatches
At the time of writing, the UK had already suffered three major named storms – Agnes, Babet and Ciarán – which have battered the country from north to south and east to west. So far, no part of...
At the time of writing, the UK had already suffered three major named storms – Agnes, Babet and Ciarán – which have battered the country from north to south and east to west. So far, no part of...
Article / 3 months ago
AI in Claims; the good, the unknown, and the opportunity
In an era where the insurance industry strives for innovation through technology, focusing more on...
In an era where the insurance industry strives for innovation through technology, focusing more on...
Article / 5 months ago
Aim high - The CII Trust Index
In September, the UK Financial Conduct Authority (FCA) voiced concerns about “considerable variation between firms in the time they took to settle claims”...
In September, the UK Financial Conduct Authority (FCA) voiced concerns about “considerable variation between firms in the time they took to settle claims”...
Article / 6 months ago
New wave of Covid-19 claims
Insurers could be facing tens of thousands of UK business interruption (BI) claims for Covid-19 losses, after a recent High Court judgment in favour of the London International Exhibition Centre (ExCel). The test case,...
Insurers could be facing tens of thousands of UK business interruption (BI) claims for Covid-19 losses, after a recent High Court judgment in favour of the London International Exhibition Centre (ExCel). The test case,...
Article / 8 months ago
The claim game
You might imagine that complex claims involving multinational businesses would be the most time consuming and challenging, while routine personal claims just roll off the conveyor belt. But is that actually true? And how many...
You might imagine that complex claims involving multinational businesses would be the most time consuming and challenging, while routine personal claims just roll off the conveyor belt. But is that actually true? And how many...
Article / 8 months ago
Boost your career - top tips to get ahead in your career in Claims
Claire Lashbrook, member of the Claims Community Board, gives her top tips on how you can get ahead in your career in Claims. Consider yourself to be a...
Claire Lashbrook, member of the Claims Community Board, gives her top tips on how you can get ahead in your career in Claims. Consider yourself to be a...
Article / 12 months ago
Business interruption
Business interruption (BI) insurance is designed for companies to rely on when something stops them trading – the clue is in the title. But when it came to Covid-19 and the closures that happened as a result of the...
Business interruption (BI) insurance is designed for companies to rely on when something stops them trading – the clue is in the title. But when it came to Covid-19 and the closures that happened as a result of the...
Article / 1 year ago
Cost-of-living crisis changes consumer’s claims expectations
The cost of cost-of-living crisis is causing consumers to want claims paid faster and to feel more in control during the claims process...
The cost of cost-of-living crisis is causing consumers to want claims paid faster and to feel more in control during the claims process...
Article / 2 years ago
