Insurers are being disrupted by forces inside and outside the insurance industry. Rising customer expectations, technological change and the ongoing need to reduce costs are increasing...
At EY and Guardtime, we believe that blockchain and distributed ledger technologies — when combined with other disruptive technologies — have the potential to transform the industry...
Return on capital at Lloyd’s dropped from 8.1% in 2016 to -7.3% in 2017; £4.5bn paid out in major claims in 2017: up 9.4% compared to the previous year due to significant catastrophe events...
For years claims organizations have been cutting costs. To become stronger and leaner, they have worked with whatever resources they had to keep expenses...
Andy Worth, executive director for insurance at EY, weighs in on how big of an event the two Hurricanes encircling the States...
Until recently, the Internet of Things (IoT) was on the strategic agenda of only the largest and most progressive insurers. The IoT was largely viewed as a futuristic concept, and many insurers adopted a “wait and see” attitude...
EY’s report explores how six external business drivers including digital disruptions, new technologies and changing demographics will reshape claims operations.
