Liberty Specialty Markets offers specialty and commercial insurance and reinsurance products across key UK, European, Middle East, US and other international locations...
Insurance organisations are traditionally populated by underwriters, actuaries and claims handlers. So why are people like data scientists and process engineers playing an increasing role at Liberty Specialty Markets?...
The competitive nature of London’s insurance market should engender efficiency and innovation. So why does it struggle to satisfy customers while Amazon, with its market dominance, sets new standards for service?...
Insurers are guilty of spending too much time looking inwards at their own industry rather than outwards at their customers...
Most insurers believe that better wordings and faster payment of claims are the keys to customer satisfaction...
