3 Keys for Building Women Leaders
To drive innovation, the industry needs to draw on the power of diversity and inclusiveness...
- Insurance Thought Leadership / Article / 4 days ago
- insurancethoughtleadership.com
Role of Unstructured Data in AI
Unstructured data will not only improve accuracy but achieve fundamentally new ways of thinking, communicating and using information...
- Insurance Thought Leadership / Article / 6 days ago
- insurancethoughtleadership.com
Growing Demand for Digital Self-Service
Knowing which technologies to use and how to use them will improve customer satisfaction, retention and growth...
- Insurance Thought Leadership / Article / 6 days ago
- insurancethoughtleadership.com
Road to Success for P&C Insurers
To get on a path toward digital prominence, insurers need a strategy that ties legacy systems into future-proof distribution...
- Insurance Thought Leadership / Article / 7 days ago
- insurancethoughtleadership.com
Musings on the Future of Driverless Vehicles
What might a future world look like where all transportation is via autonomous vehicles? Here are 10 possibilities...
- Insurance Thought Leadership / Article / 7 days ago
- insurancethoughtleadership.com
Future of Claims: Automation, Empathy
Recent research shows that auto insurance carriers are succeeding in striking a balance between empathy and automation in claims...
- Insurance Thought Leadership / Article / 9 days ago
- insurancethoughtleadership.com
Clarity of History Can Reduce Cyber Risk
Cyber liability and technology E&O insurers are not only giving hackers the upper hand but are endangering their own existence...
- Insurance Thought Leadership / Article / 10 days ago
- insurancethoughtleadership.com
21st Century Claims: Boosting Efficiency
Customers now demand choice in how and when they engage. That means insurers must provide a digital, yet humanized, claims experience...
- Insurance Thought Leadership / Article / 11 days ago
- insurancethoughtleadership.com
On the Front Lines: Conversational AI
A digital agent has interacted with 250,000 customers through conversational AI and answers 70% of all incoming customer interactions...
- Insurance Thought Leadership / Article / 12 days ago
- insurancethoughtleadership.com
Not All Events Are Created Equal
As the number of insurtech firms grew exponentially, so did the number of conferences on the subject. One stands out to the author...
- Insurance Thought Leadership / Article / 13 days ago
- insurancethoughtleadership.com