The Chartered Insurance Institute cover

The Chartered Insurance Institute exists to promote higher standards of integrity, technical competence and business capability and with over 120,000 members in more than 150 countries is the world's largest professional body dedicated to insurance and financial services.

Riot Compensation Act

The 2011 riots in the UK revealed shortcomings in outdated legislation concerning damages. Authors of new guidance explain how the new Act tackles these issues...

All Aboard The Good Ship

Incoming CII president and keen sailor Jonathan Clark tells Luke Holloway why he is aiming to create a united profession during his year at the helm...

The Rise Of The Flood

It seems counterintuitive to consider flood issues as the UK enjoys one of its driest and hottest summers, however the risk of flooding come the winter has not diminished...

Breaking New Ground

Luke Holloway investigates how artificial intelligence is about to revolutionise the motor claims sector. The move towards artificial intelligence (AI)-powered driverless...

Trust: The Glue Of Life

Zurich’s Charles Bush discusses the rebuilding of customer trust, a subject he spoke about at the recent European Intelligent InsurTECH Conference...

Interrupt Response Time

In contingent business interruption, the same sort of claims appear again and again and yet it seems the sector continues to use CBI as a sweetener. Is this the year the profession learns the lessons of the past?...

The Power of Three

Recent hurricanes Harvey, Irma and Maria have been part of an unprecedented year for natural catastrophes, with earthquakes in Mexico only adding to the woe...